EFFECTIVE 1 JANUARY 2019.
These General Terms and Conditions (hereinafter referred to as "GTC") Hungarian Medical Association of America Hungary Chapter Association /AMOSZ MTE (hereinafter referred to as the "Service Provider"), and the Service Provider's www.hmaa-hc.hu contains the rights and obligations of the Customer (hereinafter referred to as the "Customer") using the e-commerce services provided through the website (the "Service Provider and the Customer" hereinafter collectively referred to as the "Parties").
The GTC apply to all legal transactions and services provided by the www.hmaa-hc.hu website, regardless of whether it is performed from Hungary or abroad, by the Service Provider or its intermediary.
Service Provider Data:
Name: Hungarian Medical Association of America Hungary Chapter Association /AMOSZ MTE
Registered office and postal address: 7627 Pécs, Tátra utca 1.
Tax number: 18273744-1-42
Customer service: see more 8.1
Skype: hmaa_hungary
Email address: hungary@hmaa.org
1.1 These GTC shall apply to all electronic commerce services provided in Hungary which are provided by the www.hmaa-hc.hu website (hereinafter referred to as the "Website") on the electronic shop (hereinafter referred to as the "Shop"): hmaa-hc.hu webshop).
In addition, these GTC shall apply to all commercial transactions in the territory of Hungary between the Parties as defined in this Agreement. A hmaa-hc.hu purchases in online shops are governed by Act CVIII of 2001 on certain issues of electronic commerce services and information society services ("Act on Electronic Commerce").
1.2. A hmaa-hc.hu purchases in the online shop can be made by placing an order electronically, as set out in these GTC.
1.3. A hmaa-hc.hu many of the services of the online shop are available to all users, even without registration.
1.4 After the order has been placed, the contract may be freely amended or cancelled until its fulfilment. This can be done by telephone or e-mail.
The contract concluded between the Parties by payment by application is a written contract, which the Service Provider will keep on file and keep for 5 years after its conclusion.
1.5. The language of the contract is Hungarian.
1.6 The Service Provider does not submit to any code of conduct.
1.7. Contact details for customer services
- Skype: hmaa_hungary
- Internet address: hmaa-hc.hu
- E-mail: hungary@hmaa.org
2.1 The relevant properties, characteristics, details and instructions of the goods to be sold (in this case registration fees), hereinafter referred to as the Goods, can be obtained from the information page of the relevant event.
If you have any questions about the product before you buy, our customer service is ready to help.
If you require more information about any of the goods on the Website than is provided on the Website, please contact our customer service, whose details and contact details are set out in section 1.7.
2.2. The purchase price is always the amount indicated next to the selected product.
The goods are virtual products, so there is no delivery charge.
2.3. The Service Provider reserves the right to change the prices of the products that can be ordered from the Website, with the modification coming into effect at the same time as the publication on the Website.
2.4. If, despite all due care, the Service Provider displays an incorrect price on the Website, in particular a price of "0" Ft or "1" Ft that is obviously incorrect, e.g. significantly different from the well-known, generally accepted or estimated price of the product, or a "0" Ft or "1" Ft price due to a system error, the Service Provider is not obliged to provide the product at the incorrect price, but may offer the correct price, in the knowledge of which the Customer may withdraw from the purchase.
2.5. The Service Provider accepts orders via the Website not only from registered Customers, but all fields related to the Customer's data must be filled in completely in order to place an order. (If the Customer fills in any field incorrectly or incompletely, the Service Provider will send an error message.)
The Customer can add the selected events to their Cart by using the Pay button.
You can view and modify the contents of your Shopping Cart by clicking on the Shopping Cart icon on the right-hand side of the Website, where you can specify the desired quantity of each product or delete the contents of your Shopping Cart ("Remove").
If the Customer has finalised the contents of the Cart, he/she can finalise his/her application by clicking on "Pay". You can then enter your billing and delivery details.
Once you have entered all the necessary details, you can click on the "Continue" button to choose how you wish to settle the total amount of your order.
If you have chosen one of the payment methods, you can check your order details, make changes, select the payment method and add a comment to your order by clicking on the "Payment" button on a summary page before placing your order.
The order is placed and the offer is sent by clicking on the "Finalize Order" button. The order is therefore placed by clicking on the "Finalize Order" button, which creates a payment obligation for the Customer.
4.1 At any stage of the order and until the order is sent to the Service Provider, the Customer has the possibility to correct data entry errors in the ordering interface (e.g. deleting a product from the shopping cart by clicking on "Remove").
The order shall be deemed to be a contract concluded by electronic means, which shall be governed by Act V of 2013 on the Civil Code, Act CVIII of 2001 on certain issues of electronic commerce services and information society services.
The contract is subject to the provisions of Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses and takes into account the provisions of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.
The provisions of this clause apply only to natural persons acting outside the scope of their profession, occupation or business activity who buy, order, receive, use or make use of goods and who are the addressee of commercial communications or offers relating to goods (hereinafter referred to as "Consumer").
In the case of a contract for the sale of goods, the consumer is entitled to.
a) the product,
b) in case of supply of several products, the last product supplied,
(c) in the case of a product consisting of several lots or pieces, the last lot or piece supplied,
(d) if the goods are to be supplied regularly within a specified period, to withdraw from the contract without giving any reason within fourteen (14) days of the date of the first service, the date of receipt of the goods by the Consumer or a third party other than the carrier and indicated by the Consumer.
The consumer is also entitled to exercise his right of withdrawal during the period between the date of conclusion of the contract and the date of receipt of the product.
The consumer does not have the right of withdrawal - in respect of the sale of a copy of a sound or video recording or of computer software in a sealed package, if the consumer has opened the packaging after delivery; - in the case of a product which is not a prefabricated product, which has been manufactured on the basis of instructions or at the express request of the consumer, or a product which is clearly personalised for the consumer.
5.1.1.1 If the Consumer wishes to exercise his right of withdrawal, he must send a clear statement of his intention to withdraw (for example, by post or electronic mail) to the Service Provider using the contact details indicated at the beginning of these GTC.
The Consumer exercises his right of withdrawal within the time limit if he sends his withdrawal notice to the Service Provider before the expiry of the time limit indicated above.
5.1.2 The Consumer shall bear the burden of proving that he/she exercised his/her right of withdrawal in accordance with the provisions set out in clause 5.
5.1.3 In both cases, the Service Provider shall immediately acknowledge receipt of the Consumer's withdrawal by email.
5.1.4 In the case of a written withdrawal, it shall be deemed to have been validated in time if the Consumer sends his/her declaration to the Service Provider within 14 calendar days (up to the 14th calendar day).
5.1.5 In case of notification by post, the Service Provider shall take into account the date of posting, in case of notification by e-mail, the date of sending the e-mail or the date of sending the e-mail for the purpose of calculating the time limit.
The Consumer must post his/her letter by registered mail so that the date of dispatch can be verifiably confirmed.
The Service Provider is entitled to withhold the refund until the product has been returned or the Consumer has provided credible proof that it has been returned, whichever is the earlier.
6.1 The information on the Website is provided in good faith, but is for informational purposes only and the Service Provider is not responsible for the accuracy or completeness of the information.
6.2 The Customer may use the Website solely at his/her own risk and accepts that the Service Provider shall not be liable for any material or non-material damage arising from the use of the Website, in addition to liability for breach of contract caused intentionally, by gross negligence or by a criminal offence, or for damage to life, limb or health.
6.3 The Service Provider excludes all liability for the conduct of users of the Website.
The Customer is fully and solely responsible for its own conduct, and the Service Provider will cooperate fully with the competent authorities in such a case in order to detect any infringements.
6.4 The pages of the service may contain links to the pages of other service providers. The Service Provider is not responsible for the privacy practices or other activities of such service providers.
6.5 The Service Provider is entitled, but not obliged, to check the content that may be made available by the Customers during the use of the Website, and the Service Provider is entitled, but not obliged, to look for indications of illegal activities with regard to the published content.
6.6 Due to the global nature of the Internet, the Customer agrees to act in compliance with the provisions of applicable national laws when using the Website.
If any activity related to the use of the Website is not permitted under the laws of the Customer's country, the Customer shall be solely responsible for such use.
6.7 If the Customer discovers any objectionable content on the Website, he/she shall immediately notify the Service Provider. If the Service Provider, in the course of its good faith conduct, considers the report to be justified, it shall be entitled to delete the information or to amend it without delay.
7.1 The Website is protected by copyright.
The Service Provider is the copyright owner or the authorised user of all content displayed on the Website and in the provision of the services available through the Website: any copyright works or other intellectual works (including, but not limited to, all graphics and other materials, the layout and design of the Website, the software and other solutions, ideas and implementations used).
7.2 You may save or print out the content of the Website and parts thereof on a physical or other medium for private use or with the prior written consent of the Service Provider.
Any use other than for private purposes, such as storage in a database, transmission, publication or downloading, commercialisation, etc., is only possible with the prior written consent of the Service Provider.
7.3 In addition to the rights expressly set out in these GTC, no registration, use of the Website or any provision of these GTC shall give the Customer any right to any use or exploitation of any trade name or trademark displayed on the Website.
Apart from the display, temporary reproduction and private copying required for the intended use of the Website, these intellectual works may not be used or exploited in any form without the prior written consent of the Service Provider.
The Customer may submit consumer complaints about the product or the Service Provider's activities to the following contact details:
Customer support (Customer Service)
- Title: 1124 Budapest, Fürj utca 14/d.
- Skype: hmaa_hungary
- E-mail: hungary@hmaa.org
Under the legislation in force, the Service Provider will promptly investigate and, if necessary, remedy the verbal complaint (in the shop), if the nature of the complaint so permits.
If the Customer does not agree with the handling of the complaint or if it is not possible to investigate the complaint immediately, the Service Provider shall immediately take minutes of the complaint and its position on the complaint and shall provide the Customer with a copy of the minutes in the case of an oral complaint made in person, or, in the case of an oral complaint made by telephone, shall send the copy to the Customer no later than the time of the substantive reply specified in the section on written complaints, and shall proceed as provided for in the provisions on written complaints.
The Service Provider will record the verbal complaint communicated by telephone to the identification number of the previous order, which will help to trace the complaint.
The Service Provider is obliged to investigate and respond to the written complaint within thirty days of receipt and to ensure that the response reaches the Customer. If the Service Provider rejects the complaint, it shall state the reasons for its position in its substantive reply to the rejection.
The Service Provider shall keep the record of the complaint and a copy of the reply for five years.
If any consumer dispute between the Service Provider and the Customer is not resolved through negotiations with the Service Provider, the following enforcement options are available to the Customer:
- Complain to the consumer authorities.
If the Customer detects a breach of his/her consumer rights, he/she has the right to lodge a complaint with the consumer protection authority competent for his/her place of residence. Once the complaint has been examined, the authority will decide whether to initiate consumer protection proceedings.
- Conciliation Body.
For the out-of-court, amicable settlement of consumer disputes related to the quality, safety and application of product liability rules, as well as the conclusion and performance of the contract, the Customer may initiate proceedings at the conciliation body of the professional chamber of the Service Provider's headquarters.
For the purposes of the rules on the Conciliation Board, a consumer is also a non-governmental organisation, a church, a condominium, a housing association, a micro, small or medium-sized enterprise, as defined in a separate Act, who buys, orders, receives, uses, makes use of goods or is the recipient of commercial communications or offers relating to goods.
Contact details of the Budapest Conciliation Board:
- 1016 Budapest, Krisztina krt. 99. III. floor. 310.
- Postal address: 1253 Budapest, PO Box 10.
- E-mail address: bekelteto.testulet@bkik.hu
- Fax: 06 (1) 488 21 86
- Telephone: 06 (1) 488 21 31
- Court proceedings. The customer is entitled to enforce his/her claim arising from the consumer dispute before the court in civil proceedings in accordance with the provisions of Act IV of 1959 on the Civil Code and Act V of 2013 on the Code of Civil Procedure.
9.1. A hmaa-hc.hu webshop is a WordPress-based information system, the security level is adequate, there is no risk in using it, but we recommend you to take the following precautions: use virus and spyware protection software with an up-to-date database, install security updates for the operating system.
Purchasing from the Website implies the Customer's knowledge of the technical and technological limitations of the Internet and acceptance of the potential for error inherent in the technology.
9.2 The Service Provider is entitled to unilaterally modify the terms and conditions of these GTC at any time. The Service Provider shall inform the Users of such amendments by e-mail prior to their entry into force.
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